Terms & Conditions

By accessing or using the services offered by TRIPOETRY | Travel Curators ("Tripoetry", "we", "us", or "our") through our website mytripoetry.com or by engaging our travel planning services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. These Terms constitute a legally binding agreement between you and Tripoetry. We reserve the right to modify these Terms at any time, and your continued use of our services after any changes constitutes acceptance of the revised Terms.

Tripoetry provides bespoke travel planning and curation services including but not limited to: • Customised holiday packages (domestic and international) • Hotel and resort bookings • Flight and transport arrangements • Visa assistance and documentation guidance • Honeymoon and anniversary packages • Group travel coordination • Corporate and MICE travel planning All services are subject to availability and confirmation. We act as an intermediary between you and third-party service providers (airlines, hotels, transport operators, etc.) and are not directly responsible for the services delivered by these third parties.

A booking is confirmed only upon receipt of the required advance payment and written confirmation from Tripoetry. Verbal commitments or email inquiries do not constitute a confirmed booking. Upon confirmation, you will receive a detailed itinerary and booking vouchers. It is your responsibility to review all details carefully and notify us of any discrepancies within 48 hours of receipt. Tripoetry reserves the right to decline any booking at its sole discretion without providing a reason.

Payment schedules are as follows: • Advance Deposit: 25–50% of total package cost at the time of booking (varies by package) • Balance Payment: Remaining amount due 30 days prior to departure (or as specified in your booking confirmation) • Last-minute bookings (within 15 days of travel): Full payment required at the time of booking Payments can be made via bank transfer, UPI, credit/debit card, or through our secure online payment gateway. All prices are quoted in Indian Rupees (INR) unless otherwise stated. International packages may be subject to currency fluctuation adjustments.

You are responsible for: • Ensuring all travellers hold valid passports (minimum 6 months validity beyond travel dates) • Obtaining all required visas, travel permits, and health documentation • Providing accurate personal information for all travellers at the time of booking • Arriving at airports, hotels, and departure points on time • Complying with the laws, customs, and regulations of all countries visited • Maintaining adequate travel insurance for the duration of the trip • Any additional costs incurred due to personal choices, delays, or changes made during travel Tripoetry is not liable for any loss, damage, or inconvenience arising from your failure to comply with the above.

Any changes to a confirmed booking (dates, destinations, number of travellers, accommodation, etc.) must be requested in writing. Changes are subject to availability and may incur additional charges from third-party suppliers. Tripoetry will make reasonable efforts to accommodate change requests but cannot guarantee that all changes can be made. Amendment fees may apply in addition to any supplier-imposed charges. Name changes on airline tickets are generally not permitted and may require cancellation and rebooking at full cost.

Tripoetry acts as an agent for third-party service providers. We are not liable for: • Acts, omissions, or defaults of any third-party service provider • Force majeure events including natural disasters, pandemics, political unrest, strikes, or government actions • Loss or damage to personal belongings during travel • Personal injury, illness, or death not caused by our direct negligence • Flight delays, cancellations, or schedule changes by airlines • Visa rejections by embassies or consulates Our total liability to you in any circumstances shall not exceed the total amount paid by you for the specific booking in question.

We collect and process personal data in accordance with applicable Indian data protection laws. Your personal information is used solely for the purpose of providing our travel services, communicating with you about your bookings, and improving our services. We do not sell, rent, or share your personal data with third parties except as necessary to fulfil your travel arrangements (e.g., sharing details with hotels, airlines, and visa authorities). By using our services, you consent to the collection and use of your data as described above.

These Terms and Conditions are governed by the laws of India. Any disputes arising from or in connection with these Terms shall first be attempted to be resolved amicably through direct negotiation. If a resolution cannot be reached within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India. For any grievances, please contact us at info@mytripoetry.com or call +91 62381 99102.

If you have any questions about these Terms and Conditions, please reach out to us: TRIPOETRY | Travel Curators Email: info@mytripoetry.com Phone: +91 62381 99102 Address: Bangalore, Karnataka, India These Terms and Conditions were last updated on 26 July 2026.